Support
We answer.
Chat support is included on every Ridge plan — there is no premium tier for being able to reach someone.
Common questions
Do I need a card reader?
No. Ridge supports Tap to Pay on supported phones, so the device in your hand accepts contactless cards and wallets. A reader is optional.
What does "no processing fees" mean?
Ridge does not charge you a percentage of each card sale. Ridge uses a card-pricing model where the card price differs from the cash price, and you receive the cash price you set. See the Card Pricing Disclosure.
Can I use my own hardware?
Ridge runs on iPhone, iPad, Android and the web. Printers, kitchen displays and scanners connect to it; none are required.
How many devices can I use?
As many as you like. There is no per-device fee on any plan.
What happens to my data if I cancel?
It stays available for export. Ridge does not delete your sales history when a subscription ends.